The process of analysing the differences between the expected performance level and the actual performance level is known as a Gap Analysis. The term ‘Gap’ defines the space between “what you are” and “Where you need to be”. Analysis methods like SWOT (Strength Weakness Opportunity Threat), PDCA (Plan Do Check Act) etc. are applied by taking into consideration, the available resources such as time, human influence, material influences and economic conditions etc. and the deviation is calculated and a strategic planning is done by evaluating the competitive position of the organisation so as to enable the organisation to reach the expected level of performance. Once the current process is analysed and the gaps in each departments are identified, then relevant steps are taken to fill in the gaps by outlining a design for the documentation process and essential trainings are provided to bring awareness among the employees so that a smooth transition is possible within the organisation.
Helps to determine the current state of business.
Helps to determine where your business need to be
Enables to identify the hidden potential of your business
Helps to identify Strategic plan to close the gap
Helps to set Target timeframe for future business plans
Helps to identify and rectify Potential problems
Helps to Increase Quality, Improve performance and customer service